FAMILY OASIS STEPS FROM THE BEACH
Oh my goodness we had an incredible time. The house was clean and gorgeous with plenty of room. The beach is right across the street with the sound as the beautiful backyard setting. We were greeted with a cute welcome pail and shovel which my daughter loved. The beds were comfortable, hot tub perfect, and the 4 levels made for plenty of room to spread out. My family truly had a great experience and look forward to returning next year. Oh and we even left behind a pricey tablet, and TurnKey worked with us (promptly at that) to return it. TurnKey really was great and on top of things with their communication.
Beautiful and memorable experience all around.
We absolutely loved this house for our family vacation! It was the perfect proximity to the beach since we couldn't find an oceanfront rental, the beds were extremely comfortable, the house was beautifully decorated and well stocked with everything we needed to cook all our family meals!
GOOD COMMUNICATION AND HOSPITALITY, BUT DIRTY HOT TUB
The house was clean and the communication with turnkey was timely, kind, and thorough. The only issue was I could not use the hot tub the entire trip. It was cloudy, filled with sand, sun screen oils, and other unknown ingredients. I alerted turnkey immediately upon my arrival. The cleaner came the next day, hosed 90% of the sand out, added water and left the tub cloudy with sand on the seats. I alerted turnkey and the cleaners came back with the same result - they left after 10 minutes with the hot tub still dirty. They obviously needed to drain and retreat, since the previous renter(s) seemed to use the hot tub a lot. It is particularly concerning and disappointing during COVID.
Jeremy K. We had a wonderful time at North Topsail. The home was clean and the accommodations were lovely. So many wonderful decks with great views. Hot tub was lovely and clean. Beach was great! We had an issue with the 3rd floor AC (which is to be replaced) so the owner authorized the installation of window units to tide us over -- it was a relief for children who had ICW-facing rooms. We'd love to stay again soon!