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Aloha Palm Springs | Opulent Home & Private Casita#

4.0

(7)

 ·  

Palm Springs, CA, US

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Amenities#

Children's Books

Children's Toys

Toddler Toys

TV

Netflix

Books

Wireless Internet

Games

Fire Pit

Private Pool

$ 312

/ night

Save $127/night

Property:

67574

4.0

(7)

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4.0 (7 reviews)#

Cleanliness

4.0

Accuracy

3.6

Communication

3.0

Location

2.8

Check-in

2.4

Value

3.2

CLEAN AND LARGE HOME/YARD

February 2021

Danielle W. Great experience in lovely large home. Pool and yard are larger than most we’ve seen.
Very clean and had everything we needed.
Good for 2-3 families.

A NOT SO ALOHA EXPERIENCE

March 2021

To whom it may concern,

I would like to seek compensation for my stay at the aloha Palm Springs 2230 tamarisk road during the period of 8-10 March.

1. Issue A
Originally we have confirmed the number of people and cars for the reservation as 3 vehicles and 10 guests. 2 vehicles in the driveway and 1 in the garage was confirmed by your representative upon confirming the reservation by phone.

The day before our arrival we were advised only 2 vehicles allowed in the drive way. Usage of garage is not permitted. If we knew this was the arrangement we wouldn’t have booked this property, following the instructions to parked in the street caused one of our vehicles being hit and run. Please see attached pictures and video for your reference.

2. Issue B

We were advised pool will be preheated at 84 degrees but we arrived pool was dirty and full of leaves. Of course both spa and pool was cold. Please refer to pictures

3. Issue C

The kitchen counter was full of ants and bugs throughout our stay. Please refer to pictures.

4. Issue D

Water coming out from the tap was dirty.

This is my 2nd time with turnkey and definitely the last time.

1800$ for 2 nights it is not cheap and I definitely think the 3 issues mentioned are unacceptable

I am looking forward to your reply.

Warmest regards

Chui ying

MIXED FEELINGS

March 2021

Let me begin w/the good was a ladies weekend getaway w/a bit of business mixed in. The spacious, lovely house was clean & fabulous w/lots of amenities & extras! There were some minor issues, maintenance concerns & a few things that turned into major dilemmas...minors were light bulbs in 1st bedroom were burned out on both night lamps, shower knob in 1st bathroom needed to be shut off by 2 ppl because it was stripped, there were mini ants in the kitchen which teeters on it being a major issue if we had kids w/us, there was a cover to the spa mechanics that is off, needs to be welded, you could see a huge hole if you're in the spa, a few of the solar lights in the front yard need to be fixed & maybe pushed deeper into the ground which we tried to do, but it was VERY windy during our stay & they kept coming apart, the pool guys came at 9am the day we were leaving which was annoying because we felt as if we should push our stay to the 10am check out considering we paid so much for the place & weren't offered early check in or late check out, master bath was difficult to turn at all & you needed strength, when I brought up the amenities to the house it said there was a coffee machine which was great so I brought my fresh ground coffee & cream to find out it was a Keurig. Anyone who knows real coffee knows the difference between a coffee machine & a Keurig. By then, I gave up! But wait, there's more! If I wasn't annoyed already, I had an extremely difficult time getting in the house to begin with. All I could think was I've done this before, I even looked at the video! It took everything in me not to break down w/frustration! Long story short, I had to call, we went through the motions, they ended up sending someone out to find the security lock needed a new battery, are you kidding me! Lastly I just thought I'm going to enjoy the rest of this vacation if it kills me! I turned on the spa to get it ready & an hour later it still wasn't hot. I was done!

BEAUTIFUL HOUSE

March 2021

Robert M. The rental experience was overall good. It was quick and easy to book the house. Information being sent to me was plentiful. The house was modern and well laid out. the only issue I experienced was the swelling of the doors and not being able to open them you basically had to knock the doors down in order to enter the house. The rental agreement indicates that lawn and pool services are to be done however I would have liked to seen them done on a different day not the busy weekends when most people will spend time in Palm springs. Overall it was a good experience and I would rent again.

Things to know

House rules

Check-in: 4 PM

Check out: 10 AM

No pets

No smoking

No parties

Health & safety

All Whimstay properties are professionally managed and verified

Carbon monoxide alarm

Smoke alarm